Jeep Cherokee: Power Transfer Unit Spline Wear (2014–2017)

Cherokee 2014-2017 Transmission

Verify with official recall databases, service records, a mechanic inspection, and local market data before relying on this summary.

At a glance

Fault summary

Chrysler (FCA) recalled certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU) because relative movement can occur between the differential input splines and the transmission output shaft. That movement can...

SeverityCritical Drive?Drive with caution EvidenceSource notes available
Affected system
Transmission
Severity
Critical
Structured severity term
Urgency
Urgency not yet verified
Can I drive?
Drive with caution
Drive with caution and arrange the inspection or repair promptly.
Repair/cost band
Cost band not yet verified
Vehicle applicability
Cherokee
Evidence/confidence
Source notes available
See source & evidence notes below

Short answer

Chrysler (FCA) recalled certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU) because relative movement can occur between the differential input splines and the transmission output shaft. That movement can cause a loss of power to the wheels, and in some cases

SeverityCriticalDrive?Drive with cautionRepairProfessional

Can I still drive with this?

Drive with caution

Drive with caution and arrange the inspection or repair promptly.

SeverityCritical

Critical

What the records show for the Jeep Cherokee

Records held for the model years this page covers — open a year to see its issue areas, official records and codes:

All model years of the Jeep Cherokee in the Problem Explorer

Record counts are not adjusted for how many vehicles were sold. They show where records exist, not how likely this fault is.

What the evidence shows

Chrysler (FCA) recalled certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU) because relative movement can occur between the differential input splines and the transmission output shaft. This is documented in NHTSA campaign 20V343000, an official safety recall — not an owner complaint pattern or a manufacturer service bulletin.

What this means

That movement can cause a loss of power to the wheels, and in some cases the vehicle could move unexpectedly even when parked.

What may be happening mechanically

A spline connection transfers rotational drive from the transmission to the PTU; if the fit between the splines wears or was undersized, they can move relative to each other instead of staying locked together.

What owners may notice

  • A sudden loss of power to the wheels while driving
  • The vehicle rolling while shifted into Park

What to check first

If the vehicle has ever rolled while in Park, or drive power has cut out unexpectedly, stop driving and confirm with a dealer whether campaign 20V343000 was completed for the specific VIN.

What this does not prove

A safety recall confirms an identified defect and a required remedy for the specific vehicles covered by NHTSA campaign 20V343000. It does not establish how many vehicles ever actually experienced the described failure, and any symptom listed above can have other causes — a qualified inspection is still the way to confirm the cause on a specific vehicle.

For owners and buyers

If you own or are considering a 2014–2017 Jeep Cherokee, check the VIN against NHTSA campaign 20V343000 (through the manufacturer or the relevant national recall lookup) to see whether the remedy has already been completed. An open recall is normally repaired by the dealer at no cost to the owner.

Common symptoms

  • A sudden loss of power to the wheels while driving
  • The vehicle rolling while shifted into Park

Likely causes

Likely causes are not yet verified for this fault.

Diagnosis checks

Diagnosis checks are not yet verified.

Used-car buyer warning

Confirm the VIN against NHTSA campaign 20V343000 and ask for proof the remedy was completed before purchase.

Repair actions / cost band

Repair action and cost band are not yet verified.

Keep going

Next repair-risk check

Source & evidence notes

  • Sourced from the CarFaultIQ evidence foundation: NHTSA campaign 20V343000, official record, source_id APPLIED. Not a manufacturer communication or owner-complaint pattern.