Cadillac SRX — reported problems

What owners report: issue areas

Owner complaints are classified by the system they concern: 8,334 classifications in all. One complaint can concern several systems, so these add up to more than the number of complaints.

• Lights3,140 (37.7%)
• Electrical system756 (9.1%)Official recall records for this system: 4, covering model years 2004–2013.
• Suspension516 (6.2%)Official recall records for this system: 7, covering model years 2004–2016.
• Powertrain (transmission & drivetrain)500 (6.0%)Official recall records for this system: 9, covering model years 2004–2013.
• Engine458 (5.5%)Official recall records for this system: 2, covering model years 2010.
• Brakes422 (5.1%)Official recall records for this system: 2, covering model years 2004.

Other / uncategorized: 516 classifications (6.2%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

These are counts of records held by CarFaultIQ, not a failure rate. More records can simply mean more vehicles were sold or more owners reported. No vehicles-in-service figure exists in this data, so no reliability or risk score can be derived from it.

What the records are about, by source

Each source is kept separate: owner complaints, recalls, manufacturer communications and investigations are different kinds of record and are never added together. All model years.

• Owner complaints (6,520 records, model years 2004–2016) are most frequently classified under: lights, electrical system and suspension.
• Safety recalls (67 records, model years 2004–2016) are most frequently classified under: powertrain (transmission & drivetrain), seats and air bags (restraint system).
• Transport Canada recalls (67 records, model years 2004–2016) are most frequently classified under: seat belts, air bags (restraint system) and suspension.
• Manufacturer communications (18,830 records, model years 2004–2016) are most frequently classified under: equipment & accessories, electrical system and engine.

"Most frequently classified under" reports how the records are filed by the source. It is not a finding about causes, and a record can be filed under more than one system. Read the individual records

Mileage reported when the issue occurred

• 4,338reports included a mileage
• 67,344average of those mileages

This is the mileage owners recorded at the time they reported, not an expected failure mileage and not a prediction for any individual vehicle. The lowest and highest figures on record are not shown: they are unverified odometer entries that include zeros and implausibly high readings, so they would not describe a real range. A median is not shown either, because the stored figures are group totals and a median cannot be recovered from them.

Evidence by model year

Records held per model year. Select a year to narrow this page to it.

1. 2004 854 records for 2004 854
2. 2005 753 records for 2005 753
3. 2006 787 records for 2006 787
4. 2007 964 records for 2007 964
5. 2008 1,046 records for 2008 1,046
6. 2009 1,096 records for 2009 1,096
7. 2010 1,990 records for 2010 1,990
8. 2011 2,020 records for 2011 2,020
9. 2012 2,036 records for 2012 2,036
10. 2013 2,410 records for 2013 2,410
11. 2014 2,071 records for 2014 2,071
12. 2015 1,977 records for 2015 1,977
13. 2016 1,324 records for 2016 1,324

Counts are not adjusted for how many vehicles were sold in each year, so a taller year is not necessarily a worse year.

Reports mentioning outcomes

• 328mention a crash
• 62mention a fire
• 364mention an injury
• 10mention a fatality

These are counts of records whose report mentioned the outcome. They are not a severity rating and not a safety assessment of this vehicle.

Official records held

• Safety recalls NHTSA 67
• Manufacturer communications NHTSA 18,830
• Investigations NHTSA 16
• Transport Canada recalls Transport Canada 67
• Owner complaints NHTSA 6,520

Explore the underlying evidence records

Diagnostic codes found in evidence for this vehicle

These codes appear by explicit identifier in official records matched to this exact model and year.

• P0008 in 98 records · 2004–2016
• P0016 in 98 records · 2004–2016
• P0017 in 98 records · 2004–2016
• P0018 in 98 records · 2004–2016
• P0442 in 65 records · 2004–2016
• P0019 in 62 records · 2004–2016
• P2097 in 60 records · 2004–2016
• P0009 in 36 records · 2007–2012
• P0300 in 32 records · 2004–2016
• C0035 in 26 records · 2007–2016
• P2138 in 24 records · 2004–2016
• P228C in 22 records · 2011–2016

A code appearing in a record means the code was named in that document. It is not a diagnosis of this vehicle, not a fault this vehicle has, and not an indication of urgency. Diagnosis requires reading live data from the vehicle.