Ford Fusion — reported problems

What owners report: issue areas

Owner complaints are classified by the system they concern: 57,546 classifications in all. One complaint can concern several systems, so these add up to more than the number of complaints.

• Steering11,574 (20.1%)Official recall records for this system: 12, covering model years 2011–2018.
• Engine8,042 (14.0%)Official recall records for this system: 7, covering model years 2013–2014.
• Air bags (restraint system)7,074 (12.3%)Official recall records for this system: 25, covering model years 2006–2014.
• Powertrain (transmission & drivetrain)6,286 (10.9%)Official recall records for this system: 19, covering model years 2010–2017.
• Brakes5,446 (9.5%)Official recall records for this system: 5, covering model years 2006–2018.
• Electrical system3,306 (5.7%)Official recall records for this system: 4, covering model years 2013–2020.

Other / uncategorized: 2,700 classifications (4.7%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

These are counts of records held by CarFaultIQ, not a failure rate. More records can simply mean more vehicles were sold or more owners reported. No vehicles-in-service figure exists in this data, so no reliability or risk score can be derived from it.

What the records are about, by source

Each source is kept separate: owner complaints, recalls, manufacturer communications and investigations are different kinds of record and are never added together. All model years.

• Owner complaints (44,688 records, model years 2006–2020) are most frequently classified under: steering, engine and air bags (restraint system).
• Safety recalls (175 records, model years 2006–2020) are most frequently classified under: air bags (restraint system), powertrain (transmission & drivetrain) and steering.
• Transport Canada recalls (161 records, model years 2006–2020) are most frequently classified under: air bags (restraint system), powertrain (transmission & drivetrain) and seat belts.
• Manufacturer communications (2,166 records, model years 2006–2020) are most frequently classified under: electrical system, equipment & accessories and engine.

"Most frequently classified under" reports how the records are filed by the source. It is not a finding about causes, and a record can be filed under more than one system. Read the individual records

Mileage reported when the issue occurred

• 30,158reports included a mileage
• 83,110average of those mileages

This is the mileage owners recorded at the time they reported, not an expected failure mileage and not a prediction for any individual vehicle. The lowest and highest figures on record are not shown: they are unverified odometer entries that include zeros and implausibly high readings, so they would not describe a real range. A median is not shown either, because the stored figures are group totals and a median cannot be recovered from them.

Evidence by model year

Records held per model year. Select a year to narrow this page to it.

1. 2006 766 records for 2006 766
2. 2007 1,098 records for 2007 1,098
3. 2008 1,391 records for 2008 1,391
4. 2009 1,058 records for 2009 1,058
5. 2010 5,213 records for 2010 5,213
6. 2011 2,859 records for 2011 2,859
7. 2012 2,578 records for 2012 2,578
8. 2013 2,023 records for 2013 2,023
9. 2014 1,557 records for 2014 1,557
10. 2015 1,184 records for 2015 1,184
11. 2016 1,792 records for 2016 1,792
12. 2017 1,370 records for 2017 1,370
13. 2018 602 records for 2018 602
14. 2019 476 records for 2019 476
15. 2020 278 records for 2020 278

Counts are not adjusted for how many vehicles were sold in each year, so a taller year is not necessarily a worse year.

Reports mentioning outcomes

• 1,578mention a crash
• 340mention a fire
• 1,068mention an injury
• 14mention a fatality

These are counts of records whose report mentioned the outcome. They are not a severity rating and not a safety assessment of this vehicle.

Official records held

• Safety recalls NHTSA 175
• Manufacturer communications NHTSA 2,166
• Investigations NHTSA 67
• Transport Canada recalls Transport Canada 161
• Owner complaints NHTSA 44,688

Explore the underlying evidence records

Diagnostic codes found in evidence for this vehicle

These codes appear by explicit identifier in official records matched to this exact model and year.

• U0198 in 19 records · 2013–2019
• P0AE5 in 6 records · 2013–2018
• P0C27 in 5 records · 2013–2017
• U3000 in 5 records · 2017–2018
• P0300 in 4 records · 2015–2018
• P0301 in 4 records · 2015–2018
• P0302 in 4 records · 2015–2018
• P0303 in 4 records · 2015–2018
• P0304 in 4 records · 2015–2018
• P2111 in 4 records · 2010–2013
• B0054 in 3 records · 2017–2018
• B0057 in 3 records · 2017–2018

A code appearing in a record means the code was named in that document. It is not a diagnosis of this vehicle, not a fault this vehicle has, and not an indication of urgency. Diagnosis requires reading live data from the vehicle.