Mercedes-Benz CLS-Class — reported problems

What owners report: issue areas

Owner complaints are classified by the system they concern: 596 classifications in all. One complaint can concern several systems, so these add up to more than the number of complaints.

• Fuel system144 (24.2%)Official recall records for this system: 7, covering model years 2021–2023.
• Brakes74 (12.4%)Official recall records for this system: 4, covering model years 2006–2020.
• Tires & wheels74 (12.4%)
• Electrical system56 (9.4%)Official recall records for this system: 19, covering model years 2012–2023.
• Powertrain (transmission & drivetrain)40 (6.7%)
• Engine38 (6.4%)Official recall records for this system: 2, covering model years 2015.

Other / uncategorized: 20 classifications (3.4%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

These are counts of records held by CarFaultIQ, not a failure rate. More records can simply mean more vehicles were sold or more owners reported. No vehicles-in-service figure exists in this data, so no reliability or risk score can be derived from it.

What the records are about, by source

Each source is kept separate: owner complaints, recalls, manufacturer communications and investigations are different kinds of record and are never added together. All model years.

• Owner complaints (456 records, model years 2006–2023) are most frequently classified under: fuel system, tires & wheels and brakes.
• Safety recalls (115 records, model years 2006–2023) are most frequently classified under: electrical system, equipment & accessories and visibility (glass, wipers, mirrors).
• Transport Canada recalls (110 records, model years 2006–2023) are most frequently classified under: electrical system, fuel system and body & structure.
• Manufacturer communications (2,419 records, model years 2006–2023) are most frequently classified under: electrical system, equipment & accessories and engine.

"Most frequently classified under" reports how the records are filed by the source. It is not a finding about causes, and a record can be filed under more than one system. Read the individual records

Mileage reported when the issue occurred

• 312reports included a mileage
• 68,181average of those mileages

This is the mileage owners recorded at the time they reported, not an expected failure mileage and not a prediction for any individual vehicle. The lowest and highest figures on record are not shown: they are unverified odometer entries that include zeros and implausibly high readings, so they would not describe a real range. A median is not shown either, because the stored figures are group totals and a median cannot be recovered from them.

Evidence by model year

Records held per model year. Select a year to narrow this page to it.

1. 2006 168 records for 2006 168
2. 2007 140 records for 2007 140
3. 2008 114 records for 2008 114
4. 2009 109 records for 2009 109
5. 2010 52 records for 2010 52
6. 2011 114 records for 2011 114
7. 2012 138 records for 2012 138
8. 2013 120 records for 2013 120
9. 2014 125 records for 2014 125
10. 2015 140 records for 2015 140
11. 2016 116 records for 2016 116
12. 2017 115 records for 2017 115
13. 2018 78 records for 2018 78
14. 2019 239 records for 2019 239
15. 2020 208 records for 2020 208
16. 2021 193 records for 2021 193
17. 2022 144 records for 2022 144
18. 2023 112 records for 2023 112

Counts are not adjusted for how many vehicles were sold in each year, so a taller year is not necessarily a worse year.

Reports mentioning outcomes

• 14mention a crash
• 4mention a fire
• 30mention an injury

These are counts of records whose report mentioned the outcome. They are not a severity rating and not a safety assessment of this vehicle.

Official records held

• Safety recalls NHTSA 115
• Manufacturer communications NHTSA 2,419
• Investigations NHTSA 12
• Transport Canada recalls Transport Canada 110
• Owner complaints NHTSA 456

Explore the underlying evidence records

Diagnostic codes found in evidence for this vehicle

These codes appear by explicit identifier in official records matched to this exact model and year.

• U019F in 3 records · 2019–2021

A code appearing in a record means the code was named in that document. It is not a diagnosis of this vehicle, not a fault this vehicle has, and not an indication of urgency. Diagnosis requires reading live data from the vehicle.