Mercedes-Benz GL-Class — reported problems

What owners report: issue areas

Owner complaints are classified by the system they concern: 1,110 classifications in all. One complaint can concern several systems, so these add up to more than the number of complaints.

• Air bags (restraint system)190 (17.1%)Official recall records for this system: 6, covering model years 2009–2016.
• Suspension120 (10.8%)Official recall records for this system: 2, covering model years 2013–2016.
• Electrical system112 (10.1%)Official recall records for this system: 1, covering model years 2016.
• Seats110 (9.9%)
• Brakes102 (9.2%)Official recall records for this system: 3, covering model years 2007–2013.
• Engine92 (8.3%)Official recall records for this system: 3, covering model years 2007–2016.

Other / uncategorized: 62 classifications (5.6%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

These are counts of records held by CarFaultIQ, not a failure rate. More records can simply mean more vehicles were sold or more owners reported. No vehicles-in-service figure exists in this data, so no reliability or risk score can be derived from it.

What the records are about, by source

Each source is kept separate: owner complaints, recalls, manufacturer communications and investigations are different kinds of record and are never added together. All model years.

• Owner complaints (832 records, model years 2007–2016) are most frequently classified under: air bags (restraint system), suspension and electrical system.
• Manufacturer communications (811 records, model years 2007–2016) are most frequently classified under: electrical system, equipment & accessories and engine.

"Most frequently classified under" reports how the records are filed by the source. It is not a finding about causes, and a record can be filed under more than one system. Read the individual records

Mileage reported when the issue occurred

• 518reports included a mileage
• 69,912average of those mileages

This is the mileage owners recorded at the time they reported, not an expected failure mileage and not a prediction for any individual vehicle. The lowest and highest figures on record are not shown: they are unverified odometer entries that include zeros and implausibly high readings, so they would not describe a real range. A median is not shown either, because the stored figures are group totals and a median cannot be recovered from them.

Evidence by model year

Records held per model year. Select a year to narrow this page to it.

1. 2007 188 records for 2007 188
2. 2008 119 records for 2008 119
3. 2009 79 records for 2009 79
4. 2010 102 records for 2010 102
5. 2011 126 records for 2011 126
6. 2012 103 records for 2012 103
7. 2013 119 records for 2013 119
8. 2014 103 records for 2014 103
9. 2015 104 records for 2015 104
10. 2016 94 records for 2016 94

Counts are not adjusted for how many vehicles were sold in each year, so a taller year is not necessarily a worse year.

Reports mentioning outcomes

• 44mention a crash
• 82mention a fire
• 60mention an injury

These are counts of records whose report mentioned the outcome. They are not a severity rating and not a safety assessment of this vehicle.

Official records held

• Safety recalls NHTSA 41
• Manufacturer communications NHTSA 811
• Investigations NHTSA 5
• Transport Canada recalls Transport Canada 50
• Owner complaints NHTSA 832

Explore the underlying evidence records