Mercedes-Benz GLK-Class — reported problems

What owners report: issue areas

Owner complaints are classified by the system they concern: 2,068 classifications in all. One complaint can concern several systems, so these add up to more than the number of complaints.

• Air bags (restraint system)1,246 (60.3%)Official recall records for this system: 16, covering model years 2010–2015.
• Fuel system178 (8.6%)Official recall records for this system: 1, covering model years 2011–2012.
• Brakes74 (3.6%)
• Electrical system68 (3.3%)Official recall records for this system: 1, covering model years 2014.
• Steering68 (3.3%)Official recall records for this system: 4, covering model years 2011–2015.
• Body & structure52 (2.5%)

Other / uncategorized: 64 classifications (3.1%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

These are counts of records held by CarFaultIQ, not a failure rate. More records can simply mean more vehicles were sold or more owners reported. No vehicles-in-service figure exists in this data, so no reliability or risk score can be derived from it.

What the records are about, by source

Each source is kept separate: owner complaints, recalls, manufacturer communications and investigations are different kinds of record and are never added together. All model years.

• Owner complaints (1,792 records, model years 2010–2015) are most frequently classified under: air bags (restraint system), fuel system and brakes.
• Manufacturer communications (520 records, model years 2010–2015) are most frequently classified under: electrical system, equipment & accessories and lights.

"Most frequently classified under" reports how the records are filed by the source. It is not a finding about causes, and a record can be filed under more than one system. Read the individual records

Mileage reported when the issue occurred

• 492reports included a mileage
• 62,889average of those mileages

This is the mileage owners recorded at the time they reported, not an expected failure mileage and not a prediction for any individual vehicle. The lowest and highest figures on record are not shown: they are unverified odometer entries that include zeros and implausibly high readings, so they would not describe a real range. A median is not shown either, because the stored figures are group totals and a median cannot be recovered from them.

Evidence by model year

Records held per model year. Select a year to narrow this page to it.

1. 2010 340 records for 2010 340
2. 2011 200 records for 2011 200
3. 2012 237 records for 2012 237
4. 2013 216 records for 2013 216
5. 2014 173 records for 2014 173
6. 2015 179 records for 2015 179

Counts are not adjusted for how many vehicles were sold in each year, so a taller year is not necessarily a worse year.

Reports mentioning outcomes

• 68mention a crash
• 16mention a fire
• 44mention an injury
• 4mention a fatality

These are counts of records whose report mentioned the outcome. They are not a severity rating and not a safety assessment of this vehicle.

Official records held

• Safety recalls NHTSA 40
• Manufacturer communications NHTSA 520
• Investigations NHTSA 7
• Transport Canada recalls Transport Canada 31
• Owner complaints NHTSA 1,792

Explore the underlying evidence records