Mercury Mariner — reported problems

What owners report: issue areas

Owner complaints are classified by the system they concern: 3,444 classifications in all. One complaint can concern several systems, so these add up to more than the number of complaints.

• Steering1,120 (32.5%)Official recall records for this system: 1, covering model years 2008–2011.
• Powertrain (transmission & drivetrain)470 (13.6%)Official recall records for this system: 1, covering model years 2005–2008.
• Engine380 (11.0%)
• Speed control & accelerator360 (10.5%)
• Fuel system292 (8.5%)Official recall records for this system: 1, covering model years 2010–2011.
• Electrical system210 (6.1%)

Other / uncategorized: 114 classifications (3.3%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

These are counts of records held by CarFaultIQ, not a failure rate. More records can simply mean more vehicles were sold or more owners reported. No vehicles-in-service figure exists in this data, so no reliability or risk score can be derived from it.

What the records are about, by source

Each source is kept separate: owner complaints, recalls, manufacturer communications and investigations are different kinds of record and are never added together. All model years.

• Owner complaints (2,592 records, model years 2005–2011) are most frequently classified under: steering, powertrain (transmission & drivetrain) and engine.
• Manufacturer communications (297 records, model years 2005–2011) are most frequently classified under: powertrain (transmission & drivetrain), engine and brakes.

"Most frequently classified under" reports how the records are filed by the source. It is not a finding about causes, and a record can be filed under more than one system. Read the individual records

Mileage reported when the issue occurred

• 2,182reports included a mileage
• 95,308average of those mileages

This is the mileage owners recorded at the time they reported, not an expected failure mileage and not a prediction for any individual vehicle. The lowest and highest figures on record are not shown: they are unverified odometer entries that include zeros and implausibly high readings, so they would not describe a real range. A median is not shown either, because the stored figures are group totals and a median cannot be recovered from them.

Evidence by model year

Records held per model year. Select a year to narrow this page to it.

1. 2005 105 records for 2005 105
2. 2006 94 records for 2006 94
3. 2007 52 records for 2007 52
4. 2008 498 records for 2008 498
5. 2009 350 records for 2009 350
6. 2010 310 records for 2010 310
7. 2011 120 records for 2011 120

Counts are not adjusted for how many vehicles were sold in each year, so a taller year is not necessarily a worse year.

Reports mentioning outcomes

• 70mention a crash
• 4mention a fire
• 74mention an injury

These are counts of records whose report mentioned the outcome. They are not a severity rating and not a safety assessment of this vehicle.

Official records held

• Safety recalls NHTSA 29
• Manufacturer communications NHTSA 297
• Investigations NHTSA 15
• Owner complaints NHTSA 2,592

Explore the underlying evidence records

Diagnostic codes found in evidence for this vehicle

These codes appear by explicit identifier in official records matched to this exact model and year.

• B1342 in 4 records · 2008–2011
• P0451 in 4 records · 2005–2008
• P0351 in 3 records · 2005–2006
• P2111 in 3 records · 2009–2011

A code appearing in a record means the code was named in that document. It is not a diagnosis of this vehicle, not a fault this vehicle has, and not an indication of urgency. Diagnosis requires reading live data from the vehicle.