Tesla Model Y — reported problems

What owners report: issue areas

Owner complaints are classified by the system they concern: 14,894 classifications in all. One complaint can concern several systems, so these add up to more than the number of complaints.

• Driver-assistance systems6,702 (45.0%)Official recall records for this system: 11, covering model years 2020–2025.
• Speed control & accelerator1,146 (7.7%)
• Brakes1,132 (7.6%)Official recall records for this system: 3, covering model years 2020–2021.
• Electrical system912 (6.1%)Official recall records for this system: 12, covering model years 2020–2026.
• Steering906 (6.1%)Official recall records for this system: 7, covering model years 2020–2023.
• Suspension600 (4.0%)Official recall records for this system: 7, covering model years 2020–2026.

Other / uncategorized: 1,266 classifications (8.5%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

These are counts of records held by CarFaultIQ, not a failure rate. More records can simply mean more vehicles were sold or more owners reported. No vehicles-in-service figure exists in this data, so no reliability or risk score can be derived from it.

What the records are about, by source

Each source is kept separate: owner complaints, recalls, manufacturer communications and investigations are different kinds of record and are never added together. All model years.

• Owner complaints (8,178 records, model years 2020–2026) are most frequently classified under: driver-assistance systems, speed control & accelerator and brakes.
• Safety recalls (143 records, model years 2020–2026) are most frequently classified under: driver-assistance systems, electrical system and suspension.
• Transport Canada recalls (79 records, model years 2020–2026) are most frequently classified under: lights, seat belts and visibility (glass, wipers, mirrors).
• Manufacturer communications (586 records, model years 2020–2026) are most frequently classified under: equipment & accessories, electrical system and body & structure.

"Most frequently classified under" reports how the records are filed by the source. It is not a finding about causes, and a record can be filed under more than one system. Read the individual records

Mileage reported when the issue occurred

• 726reports included a mileage
• 15,854average of those mileages

This is the mileage owners recorded at the time they reported, not an expected failure mileage and not a prediction for any individual vehicle. The lowest and highest figures on record are not shown: they are unverified odometer entries that include zeros and implausibly high readings, so they would not describe a real range. A median is not shown either, because the stored figures are group totals and a median cannot be recovered from them.

Evidence by model year

Records held per model year. Select a year to narrow this page to it.

1. 2020 431 records for 2020 431
2. 2021 1,213 records for 2021 1,213
3. 2022 978 records for 2022 978
4. 2023 1,273 records for 2023 1,273
5. 2024 386 records for 2024 386
6. 2025 114 records for 2025 114
7. 2026 362 records for 2026 362

Counts are not adjusted for how many vehicles were sold in each year, so a taller year is not necessarily a worse year.

Reports mentioning outcomes

• 1,090mention a crash
• 50mention a fire
• 768mention an injury
• 218mention a fatality

These are counts of records whose report mentioned the outcome. They are not a severity rating and not a safety assessment of this vehicle.

Official records held

• Safety recalls NHTSA 143
• Manufacturer communications NHTSA 586
• Investigations NHTSA 88
• Transport Canada recalls Transport Canada 79
• Owner complaints NHTSA 8,178

Explore the underlying evidence records