Toyota C-HR — reported problems

What owners report: issue areas

Owner complaints are classified by the system they concern: 1,358 classifications in all. One complaint can concern several systems, so these add up to more than the number of complaints.

• Powertrain (transmission & drivetrain)656 (48.3%)Official recall records for this system: 1, covering model years 2019.
• Engine108 (8.0%)
• Electrical system102 (7.5%)Official recall records for this system: 5, covering model years 2018–2021.
• Driver-assistance systems96 (7.1%)Official recall records for this system: 1, covering model years 2021.
• Brakes64 (4.7%)Official recall records for this system: 2, covering model years 2018.
• Fuel system22 (1.6%)

Other / uncategorized: 178 classifications (13.1%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

These are counts of records held by CarFaultIQ, not a failure rate. More records can simply mean more vehicles were sold or more owners reported. No vehicles-in-service figure exists in this data, so no reliability or risk score can be derived from it.

What the records are about, by source

Each source is kept separate: owner complaints, recalls, manufacturer communications and investigations are different kinds of record and are never added together. All model years.

• Owner complaints (1,050 records, model years 2018–2026) are most frequently classified under: powertrain (transmission & drivetrain), engine and electrical system.
• Manufacturer communications (942 records, model years 2018–2026) are most frequently classified under: equipment & accessories, electrical system and body & structure.

"Most frequently classified under" reports how the records are filed by the source. It is not a finding about causes, and a record can be filed under more than one system. Read the individual records

Mileage reported when the issue occurred

• 180reports included a mileage
• 48,159average of those mileages

This is the mileage owners recorded at the time they reported, not an expected failure mileage and not a prediction for any individual vehicle. The lowest and highest figures on record are not shown: they are unverified odometer entries that include zeros and implausibly high readings, so they would not describe a real range. A median is not shown either, because the stored figures are group totals and a median cannot be recovered from them.

Evidence by model year

Records held per model year. Select a year to narrow this page to it.

1. 2018 475 records for 2018 475
2. 2019 236 records for 2019 236
3. 2020 174 records for 2020 174
4. 2021 141 records for 2021 141
5. 2022 94 records for 2022 94
6. 2026 26 records for 2026 26

Counts are not adjusted for how many vehicles were sold in each year, so a taller year is not necessarily a worse year.

Reports mentioning outcomes

• 32mention a crash
• 30mention an injury

These are counts of records whose report mentioned the outcome. They are not a severity rating and not a safety assessment of this vehicle.

Official records held

• Safety recalls NHTSA 11
• Manufacturer communications NHTSA 942
• Transport Canada recalls Transport Canada 16
• Owner complaints NHTSA 1,050

Explore the underlying evidence records