Toyota Matrix — reported problems

What owners report: issue areas

Owner complaints are classified by the system they concern: 2,836 classifications in all. One complaint can concern several systems, so these add up to more than the number of complaints.

• Air bags (restraint system)818 (28.8%)Official recall records for this system: 24, covering model years 2003–2013.
• Powertrain (transmission & drivetrain)360 (12.7%)
• Speed control & accelerator290 (10.2%)Official recall records for this system: 1, covering model years 2009–2010.
• Engine248 (8.7%)Official recall records for this system: 2, covering model years 2005–2008.
• Electrical system196 (6.9%)Official recall records for this system: 10, covering model years 2003–2013.
• Tires & wheels158 (5.6%)

Other / uncategorized: 70 classifications (2.5%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

These are counts of records held by CarFaultIQ, not a failure rate. More records can simply mean more vehicles were sold or more owners reported. No vehicles-in-service figure exists in this data, so no reliability or risk score can be derived from it.

What the records are about, by source

Each source is kept separate: owner complaints, recalls, manufacturer communications and investigations are different kinds of record and are never added together. All model years.

• Owner complaints (2,350 records, model years 2003–2012) are most frequently classified under: air bags (restraint system), powertrain (transmission & drivetrain) and speed control & accelerator.
• Transport Canada recalls (85 records, model years 2003–2013) are most frequently classified under: air bags (restraint system), electrical system and engine.
• Manufacturer communications (2,293 records, model years 2003–2013) are most frequently classified under: equipment & accessories, engine and electrical system.

"Most frequently classified under" reports how the records are filed by the source. It is not a finding about causes, and a record can be filed under more than one system. Read the individual records

Mileage reported when the issue occurred

• 1,472reports included a mileage
• 64,099average of those mileages

This is the mileage owners recorded at the time they reported, not an expected failure mileage and not a prediction for any individual vehicle. The lowest and highest figures on record are not shown: they are unverified odometer entries that include zeros and implausibly high readings, so they would not describe a real range. A median is not shown either, because the stored figures are group totals and a median cannot be recovered from them.

Evidence by model year

Records held per model year. Select a year to narrow this page to it.

1. 2003 421 records for 2003 421
2. 2004 284 records for 2004 284
3. 2005 372 records for 2005 372
4. 2006 318 records for 2006 318
5. 2007 240 records for 2007 240
6. 2008 186 records for 2008 186
7. 2009 419 records for 2009 419
8. 2010 279 records for 2010 279
9. 2011 227 records for 2011 227
10. 2012 227 records for 2012 227
11. 2013 231 records for 2013 231

Counts are not adjusted for how many vehicles were sold in each year, so a taller year is not necessarily a worse year.

Reports mentioning outcomes

• 242mention a crash
• 20mention a fire
• 170mention an injury
• 4mention a fatality

These are counts of records whose report mentioned the outcome. They are not a severity rating and not a safety assessment of this vehicle.

Official records held

• Safety recalls NHTSA 36
• Manufacturer communications NHTSA 2,293
• Investigations NHTSA 7
• Transport Canada recalls Transport Canada 85
• Owner complaints NHTSA 2,350

Explore the underlying evidence records

Diagnostic codes found in evidence for this vehicle

These codes appear by explicit identifier in official records matched to this exact model and year.

• P0171 in 8 records · 2003–2008
• P0011 in 3 records · 2005–2007
• P0012 in 3 records · 2005–2007
• P0420 in 3 records · 2003–2004
• P0125 in 2 records · 2003–2003
• P0130 in 2 records · 2003–2003
• P0630 in 2 records · 2005–2005
• P219A in 2 records · 2012–2013
• P0136 in 1 record · 2003–2003
• P2716 in 1 record · 2005–2005

A code appearing in a record means the code was named in that document. It is not a diagnosis of this vehicle, not a fault this vehicle has, and not an indication of urgency. Diagnosis requires reading live data from the vehicle.