Volkswagen Routan — reported problems

What owners report: issue areas

Owner complaints are classified by the system they concern: 2,494 classifications in all. One complaint can concern several systems, so these add up to more than the number of complaints.

• Electrical system912 (36.6%)Official recall records for this system: 5, covering model years 2009–2010.
• Engine410 (16.4%)
• Brakes212 (8.5%)
• Steering152 (6.1%)
• Powertrain (transmission & drivetrain)140 (5.6%)
• Fuel system122 (4.9%)

Other / uncategorized: 114 classifications (4.6%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

These are counts of records held by CarFaultIQ, not a failure rate. More records can simply mean more vehicles were sold or more owners reported. No vehicles-in-service figure exists in this data, so no reliability or risk score can be derived from it.

What the records are about, by source

Each source is kept separate: owner complaints, recalls, manufacturer communications and investigations are different kinds of record and are never added together. All model years.

• Owner complaints (1,562 records, model years 2009–2014) are most frequently classified under: electrical system, engine and brakes.
• Manufacturer communications (3,227 records, model years 2009–2014) are most frequently classified under: equipment & accessories, electrical system and engine.

"Most frequently classified under" reports how the records are filed by the source. It is not a finding about causes, and a record can be filed under more than one system. Read the individual records

Mileage reported when the issue occurred

• 1,302reports included a mileage
• 73,117average of those mileages

This is the mileage owners recorded at the time they reported, not an expected failure mileage and not a prediction for any individual vehicle. The lowest and highest figures on record are not shown: they are unverified odometer entries that include zeros and implausibly high readings, so they would not describe a real range. A median is not shown either, because the stored figures are group totals and a median cannot be recovered from them.

Evidence by model year

Records held per model year. Select a year to narrow this page to it.

1. 2009 661 records for 2009 661
2. 2010 622 records for 2010 622
3. 2011 628 records for 2011 628
4. 2012 570 records for 2012 570
5. 2013 417 records for 2013 417
6. 2014 396 records for 2014 396

Counts are not adjusted for how many vehicles were sold in each year, so a taller year is not necessarily a worse year.

Reports mentioning outcomes

• 32mention a crash
• 16mention a fire
• 94mention an injury

These are counts of records whose report mentioned the outcome. They are not a severity rating and not a safety assessment of this vehicle.

Official records held

• Safety recalls NHTSA 17
• Manufacturer communications NHTSA 3,227
• Transport Canada recalls Transport Canada 14
• Owner complaints NHTSA 1,562

Explore the underlying evidence records

Diagnostic codes found in evidence for this vehicle

These codes appear by explicit identifier in official records matched to this exact model and year.

• P0087 in 12 records · 2009–2014
• P0088 in 12 records · 2009–2014
• P2014 in 9 records · 2009–2011
• P2279 in 6 records · 2009–2014
• U0151 in 6 records · 2009–2014
• P0300 in 5 records · 2011–2013
• P0302 in 5 records · 2011–2013
• P0304 in 5 records · 2011–2013
• P000D in 4 records · 2011–2012
• P06DD in 4 records · 2011–2012
• P0108 in 1 record · 2012–2012
• P0606 in 1 record · 2014–2014

A code appearing in a record means the code was named in that document. It is not a diagnosis of this vehicle, not a fault this vehicle has, and not an indication of urgency. Diagnosis requires reading live data from the vehicle.