If you are checking a used Ram ProMaster City, this hub is the starting point. It is built to gather the practical questions a buyer or owner actually has: what usually goes wrong, which year windows deserve caution, what warning signs matter, and what to check before money changes hands.
The Ram ProMaster City is tracked here as a compact van coverage hub. This page is a researched coverage page, not a final reliability verdict. Specific defect claims should come from sourced child pages, not guesswork.
Before buying or ignoring symptoms, verify open recalls by VIN, scan for stored OBD codes, check service history, and use any linked CarFaultIQ fault or symptom pages to decide the next practical step.
Official evidence for this model
Coverage below spans the explicitly mapped model years. Records do not apply to every model year or configuration.
US safety recalls
10 distinct official identifiers · US
Campaigns matched to recorded model years. Only an official VIN check can confirm whether an individual vehicle is affected.
- 21V728000 — model years 2019, 2020, 2021
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal…
- 21V699000 — model years 2021
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of…
- 21V147000 — model years 2020, 2021
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Manufacturer communications / TSBs
383 distinct official identifiers · US
Manufacturer service communications are not safety recalls and do not prove that every vehicle has the described condition.
- 11026677 — model years 2022
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure.
- 11026549 — model years 2022
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● B1E21-96 - Backup Battery Component Internal Failure
- 11025515 — model years 2020, 2021, 2022
Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
Canadian recalls
9 distinct official identifiers · CA
Canadian-market records remain separate from US campaigns. Confirm applicability with Transport Canada and the manufacturer.
- 2024548 — model years 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
Multiple source assertions are retained for this identifier. Consult the official record for configuration-specific details.
- 2021577 — model years 2019, 2020, 2021
Issue: On certain vehicles, the turn signal indicator does not flash quickly to indicate when a turn signal bulb is not working. Canadian regulations require a change in the flash rate of the turn signal indicator when a turn signal bulb stops working. Safety Risk:…
- 2021553 — model years 2021
Issue: On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat. Safety Risk: A seat belt that is used to secure a child restraint but…
US owner complaint reports
100 distinct reports · US
Distinct ODI complaint identifiers, deduplicated across component and product rows. Reports are allegations, not confirmed defects, failure rates or reliability scores.
- ENGINE: 37 reports
- ELECTRICAL SYSTEM: 27 reports
- POWER TRAIN: 24 reports
A report can name several components. Do not add component totals together.
Evidence is served from a locally stored official-source snapshot. No external API is called to render this page. These records do not replace inspection or diagnosis. Contains information licensed under the Open Government Licence – Canada.