2004 Jeep Grand Cherokee

Documented records held locally from official US and Canadian sources. Each record shows its official identifier so it can be confirmed at the source; nothing here is a score or a prediction.

Vehicle coverage

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Coverage held for this vehicle

  • OFFICIAL ACTION 14 US Recalls
  • MANUFACTURER COMMUNICATION 81 Manufacturer Bulletins
  • INVESTIGATION 4 Investigations
  • CONSUMER REPORT 1,294 Consumer Complaints
  • CANADIAN RECALL 8 Canada Recalls

These are counts of distinct official records held locally. They are not combined into any score, and a record count is not a failure rate. A zero means no record is held here, not that none exists.

US Recalls

NHTSA Recall US

  • 15V673000 2015-10-19

    Recall 15V673000

    Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front…

    Recorded model years: 2004

  • 15V046000 2015-01-28

    Recall 15V046000

    Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control…

    Recorded model years: 2004

  • 12V527000 2012-11-08

    Recall 12V527000

    Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while…

    Recorded model years: 2004

Showing 3 of 14 records held. The full set is available from the official source named above.

A further 141 records exist for the Jeep Grand Cherokee where the source stated no model year. They are not counted above and appear on no year page.

Campaign applicability can depend on build date, equipment and market, and a remedy may already have been completed. Confirm any campaign against the official record using the VIN.

Manufacturer Bulletins

NHTSA Manufacturer Communication US

  • 11022026 2025-08-15

    9100645

    Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

    Recorded model years: 2004

  • 11010205 2024-10-30

    101232

    Plate - Planetary

    Recorded model years: 2004

  • 10230298 2022-07-09

    S2208000136

    Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

    Recorded model years: 2004

Showing 3 of 81 records held. The full set is available from the official source named above.

A further 4,192 records exist for the Jeep Grand Cherokee where the source stated no model year. They are not counted above and appear on no year page.

A manufacturer communication is service guidance issued to dealers. It is not a safety recall, and its existence does not mean this vehicle has the described condition.

Investigations

NHTSA Investigation US

  • RQ14001 2014-05-29

    Jeep inadvertent air bag deployment

    Multiple source assertions are recorded for this identifier. Consult the official record for configuration-specific detail.

    Recorded model years: 2004

  • EA12005 2012-06-12

    Crash Related Fuel Tank Fires

    ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a…

    Recorded model years: 2004

  • PE10031 2010-08-23

    Crash Related Fuel Tank Fires

    NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during…

    Recorded model years: 2004

Showing 3 of 4 records held. The full set is available from the official source named above.

A further 32 records exist for the Jeep Grand Cherokee where the source stated no model year. They are not counted above and appear on no year page.

An investigation records that a regulator reviewed a suspected defect. It is not itself a finding of defect and not a recall.

Canada Recalls

Transport Canada Recall CA

  • 2015479 2015-10-16

    Transport Canada recall 2015479

    On certain vehicles, a defect in the supplemental restraint system (SRS) could result in an inadvertent deployment of the front airbag, side curtain airbag and/or seatbelt pretensioner. Unintended seatbelt pretensioner and/or airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment…

    Recorded model years: 2004

  • 2015040 2015-01-28

    Transport Canada recall 2015040

    Multiple source assertions are recorded for this identifier. Consult the official record for configuration-specific detail.

    Recorded model years: 2004

  • 2013222 2013-06-26

    Transport Canada recall 2013222

    Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles. The company will carry out a voluntary customer satisfaction campaign to minimize the risk of fuel leakage in certain low-speed collisions. Chrysler will inspect the affected vehicles and will replace aftermarket trailer hitches that present sharp edges or…

    Recorded model years: 2004

Showing 3 of 8 records held. The full set is available from the official source named above.

A further 121 records exist for the Jeep Grand Cherokee where the source stated no model year. They are not counted above and appear on no year page.

Canadian campaigns are recorded separately from US campaigns and do not imply one another.

Consumer Complaints

NHTSA Complaint US

1,294 complaint records in the dataset for this vehicle and year.

Outcomes stated in those reports

  • reports mentioning a crash 110
  • reports mentioning a fire 25
  • reported injuries 85
  • reported fatalities 3

Outcomes as stated by the person who filed the report. They are not verified, not adjudicated, and carry no exposure denominator, so they cannot be turned into a rate.

By system

  • Air bags (restraint system)328 (20.9%)Official recall records for this system: 27, covering model years 1997–2026.
  • Brakes184 (11.7%)Official recall records for this system: 35, covering model years 1995–2019.
  • Seats149 (9.5%)Official recall records for this system: 4, covering model years 2001–2024.
  • Electrical system145 (9.2%)Official recall records for this system: 46, covering model years 1996–2024.
  • Heating & air conditioning115 (7.3%)Official recall records for this system: 4, covering model years 2022–2024.
  • Visibility (glass, wipers, mirrors)111 (7.1%)Official recall records for this system: 19, covering model years 1995–2026.
  • Engine77 (4.9%)Official recall records for this system: 24, covering model years 1999–2025.
  • Speed control & accelerator77 (4.9%)Official recall records for this system: 3, covering model years 1995–2018.

Other / uncategorized: 33 classifications (2.1%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

A single report can name several systems, so these figures overlap and must not be added together — their sum is larger than the report total above.

A further 28,441 complaint records exist for this vehicle where the source stated no model year. They are not counted above and appear on no year page.

These are owner-submitted allegations, not confirmed defects. Counts are record counts in the dataset. No exposure denominator exists, so no failure rate or reliability score can be derived from them.

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