2020 Lexus ES
Documented records held locally from official US and Canadian sources. Each record shows its official identifier so it can be confirmed at the source; nothing here is a score or a prediction.
Vehicle coverage
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Coverage held for this vehicle
- OFFICIAL ACTION 1 US Recalls
- MANUFACTURER COMMUNICATION 31 Manufacturer Bulletins
- INVESTIGATION 0 Investigations
- CONSUMER REPORT 18 Consumer Complaints
- CANADIAN RECALL 0 Canada Recalls
These are counts of distinct official records held locally. They are not combined into any score, and a record count is not a failure rate. A zero means no record is held here, not that none exists.
US Recalls
NHTSA Recall US
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23V865000 2023-12-20
Recall 23V865000
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Recorded model years: 2020
A further 5 records exist for the Lexus ES where the source stated no model year. They are not counted above and appear on no year page.
Campaign applicability can depend on build date, equipment and market, and a remedy may already have been completed. Confirm any campaign against the official record using the VIN.
Manufacturer Bulletins
NHTSA Manufacturer Communication US
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11029870 2026-02-02
L-SB-0057-22 Rev2
OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.
Recorded model years: 2020
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11028717 2026-01-23
L-SB-0004-26
Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
Recorded model years: 2020
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11027560 2025-12-15
L-SB-0030-24 Rev2
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how…
Recorded model years: 2020
Showing 3 of 31 records held. The full set is available from the official source named above.
A further 181 records exist for the Lexus ES where the source stated no model year. They are not counted above and appear on no year page.
A manufacturer communication is service guidance issued to dealers. It is not a safety recall, and its existence does not mean this vehicle has the described condition.
Investigations
NHTSA Investigation US
No matching records were found in the currently integrated dataset. This does not mean none exist for this vehicle — always check the official source using the VIN.
See all model years Go to the Lexus ES page
A further 2 records exist for the Lexus ES where the source stated no model year. They are not counted above and appear on no year page.
An investigation records that a regulator reviewed a suspected defect. It is not itself a finding of defect and not a recall.
Canada Recalls
Transport Canada Recall CA
No matching records were found in the currently integrated dataset. This does not mean none exist for this vehicle — always check the official source using the VIN.
See all model years Go to the Lexus ES page
Canadian campaigns are recorded separately from US campaigns and do not imply one another.
Consumer Complaints
NHTSA Complaint US
18 complaint records in the dataset for this vehicle and year.
Outcomes stated in those reports
- reports mentioning a crash 3
- reported injuries 4
Outcomes as stated by the person who filed the report. They are not verified, not adjudicated, and carry no exposure denominator, so they cannot be turned into a rate.
By system
- Air bags (restraint system)8 (36.4%)Official recall records for this system: 2, covering model years 2019–2021.
- Driver-assistance systems3 (13.6%)Official recall records for this system: 2, covering model years 2023–2025.
- Brakes3 (13.6%)
- Electrical system1 (4.5%)
- Engine1 (4.5%)
- Fuel system1 (4.5%)
- Suspension1 (4.5%)
Other / uncategorized: 4 classifications (18.2%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.
A single report can name several systems, so these figures overlap and must not be added together — their sum is larger than the report total above.
A further 665 complaint records exist for this vehicle where the source stated no model year. They are not counted above and appear on no year page.
These are owner-submitted allegations, not confirmed defects. Counts are record counts in the dataset. No exposure denominator exists, so no failure rate or reliability score can be derived from them.