2015 Mercedes-Benz CLA-Class

US Recalls

NHTSA Recall US

• 23V854000 2023-12-15

  Recall 23V854000

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

  Recorded model years: 2015

• 21V197000 2021-03-19

  Recall 21V197000

  Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe…

  Recorded model years: 2015

• 19V892000 2019-12-16

  Recall 19V892000

  Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag.

  Recorded model years: 2015

Showing 3 of 7 records held. The full set is available from the official source named above.

A further 31 records exist for the Mercedes-Benz CLA-Class where the source stated no model year. They are not counted above and appear on no year page.

Campaign applicability can depend on build date, equipment and market, and a remedy may already have been completed. Confirm any campaign against the official record using the VIN.

Manufacturer Bulletins

NHTSA Manufacturer Communication US

• 11035005 2026-07-14

  LI35.30-P-058566

  Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to cracking of the microweld…

  Recorded model years: 2015

• 11034064 2026-06-19

  PSL-NCU Return Parts 6/19

  Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than Thursday, July 9, 2026. After July 9th, returns of these parts will no longer be accepted. These parts should be returned via…

  Recorded model years: 2015

• 11033185 2026-05-26

  LI82.85-P-080507

  Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: • HERMES (N112/9) control unit: event code B15CE00 is ACTIVE and STORED (A+S) • Vehicle Documentation System: For the HERMES control unit, the EID1,…

  Recorded model years: 2015

Showing 3 of 124 records held. The full set is available from the official source named above.

A further 440 records exist for the Mercedes-Benz CLA-Class where the source stated no model year. They are not counted above and appear on no year page.

A manufacturer communication is service guidance issued to dealers. It is not a safety recall, and its existence does not mean this vehicle has the described condition.

Investigations

NHTSA Investigation US

• EA21002 2021-09-17

  Desiccated Air Bag Inflator Rupture

  From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during…

  Recorded model years: 2015

• PE21001 2021-01-08

  Front Roof Panel Detachment

  On January 8, 2021, after ongoing review with Mercedes Benz, the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) opened PE21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 Mercedes-Benz (Mercedes) C-Class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and is attached to the…

  Recorded model years: 2015

A further 2 records exist for the Mercedes-Benz CLA-Class where the source stated no model year. They are not counted above and appear on no year page.

An investigation records that a regulator reviewed a suspected defect. It is not itself a finding of defect and not a recall.

Canada Recalls

Transport Canada Recall CA

• 2023673 2023-12-15

  Transport Canada recall 2023673

  Multiple source assertions are recorded for this identifier. Consult the official record for configuration-specific detail.

  Recorded model years: 2015

• 2021507 2021-08-11

  Transport Canada recall 2021507

  Multiple source assertions are recorded for this identifier. Consult the official record for configuration-specific detail.

  Recorded model years: 2015

• 2021170 2021-03-22

  Transport Canada recall 2021170

  Multiple source assertions are recorded for this identifier. Consult the official record for configuration-specific detail.

  Recorded model years: 2015

Showing 3 of 9 records held. The full set is available from the official source named above.

A further 27 records exist for the Mercedes-Benz CLA-Class where the source stated no model year. They are not counted above and appear on no year page.

Canadian campaigns are recorded separately from US campaigns and do not imply one another.

Consumer Complaints

NHTSA Complaint US

64 complaint records in the dataset for this vehicle and year.

Outcomes stated in those reports

• reports mentioning a crash 5
• reported injuries 4

Outcomes as stated by the person who filed the report. They are not verified, not adjudicated, and carry no exposure denominator, so they cannot be turned into a rate.

By system

• Engine16 (18.4%)Official recall records for this system: 5, covering model years 2015–2017.
• Air bags (restraint system)9 (10.3%)Official recall records for this system: 15, covering model years 2014–2020.
• Body & structure8 (9.2%)Official recall records for this system: 8, covering model years 2014–2026.
• Electrical system7 (8.0%)Official recall records for this system: 12, covering model years 2014–2021.
• Powertrain (transmission & drivetrain)6 (6.9%)Official recall records for this system: 2, covering model years 2016.
• Brakes4 (4.6%)Official recall records for this system: 3, covering model years 2014–2020.
• Visibility (glass, wipers, mirrors)4 (4.6%)Official recall records for this system: 5, covering model years 2014–2021.
• Speed control & accelerator3 (3.4%)

Other / uncategorized: 17 classifications (19.5%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

A single report can name several systems, so these figures overlap and must not be added together — their sum is larger than the report total above.

A further 466 complaint records exist for this vehicle where the source stated no model year. They are not counted above and appear on no year page.

These are owner-submitted allegations, not confirmed defects. Counts are record counts in the dataset. No exposure denominator exists, so no failure rate or reliability score can be derived from them.