2020 Mercedes-Benz CLS-Class

Documented records held locally from official US and Canadian sources. Each record shows its official identifier so it can be confirmed at the source; nothing here is a score or a prediction.

Vehicle coverage

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Coverage held for this vehicle

  • OFFICIAL ACTION 8 US Recalls
  • MANUFACTURER COMMUNICATION 186 Manufacturer Bulletins
  • INVESTIGATION 0 Investigations
  • CONSUMER REPORT 6 Consumer Complaints
  • CANADIAN RECALL 8 Canada Recalls

These are counts of distinct official records held locally. They are not combined into any score, and a record count is not a failure rate. A zero means no record is held here, not that none exists.

US Recalls

NHTSA Recall US

  • 24V445000 2024-06-14

    Recall 24V445000

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to…

    Recorded model years: 2020

  • 22V733000 2022-09-30

    Recall 22V733000

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and…

    Recorded model years: 2020

  • 22V533000 2022-07-22

    Recall 22V533000

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 AMG GT43, 2019-2022 AMG E53, E53 Coupe, E53 Cabriolet, AMG GT53, and 2019-2021 AMG CLS53 vehicles. The transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit.

    Recorded model years: 2020

Showing 3 of 8 records held. The full set is available from the official source named above.

A further 35 records exist for the Mercedes-Benz CLS-Class where the source stated no model year. They are not counted above and appear on no year page.

Campaign applicability can depend on build date, equipment and market, and a remedy may already have been completed. Confirm any campaign against the official record using the VIN.

Manufacturer Bulletins

NHTSA Manufacturer Communication US

  • 11035490 2026-07-31

    EW - DMTL

    This NCU replaces the prior NCU issued on May 15, 2025, and contains additional MY 2023 and MY 2024 vehicles which are highlighted below. In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the Diagnostic Module for Tank Leakage…

    Recorded model years: 2020

  • 11035120 2026-07-17

    LI46.10-P-078012

    Complaint Hand detection system – malfunction / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" "Active steering assist not available" Cause Possible causes: Hand detection mat, hand detection control unit, contacts, and electrical feed line. Remedy In the event of a customer complaint and fault code in…

    Recorded model years: 2020

  • 11035005 2026-07-14

    LI35.30-P-058566

    Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to cracking of the microweld…

    Recorded model years: 2020

Showing 3 of 186 records held. The full set is available from the official source named above.

A further 394 records exist for the Mercedes-Benz CLS-Class where the source stated no model year. They are not counted above and appear on no year page.

A manufacturer communication is service guidance issued to dealers. It is not a safety recall, and its existence does not mean this vehicle has the described condition.

Investigations

NHTSA Investigation US

No matching records were found in the currently integrated dataset. This does not mean none exist for this vehicle — always check the official source using the VIN.

See all model years Go to the Mercedes-Benz CLS-Class page

A further 2 records exist for the Mercedes-Benz CLS-Class where the source stated no model year. They are not counted above and appear on no year page.

An investigation records that a regulator reviewed a suspected defect. It is not itself a finding of defect and not a recall.

Canada Recalls

Transport Canada Recall CA

  • 2024342 2024-06-14

    Transport Canada recall 2024342

    Issue: On certain vehicles, the recall repairs completed by a Mercedes-Benz dealer during recall 5491309 (Transport Canada recall no. 2022-397) may not have been done correctly. As a result, a second repair is required. On certain vehicles equipped with 4-wheel drive (4Matic), the transmission wiring harness may not be routed correctly. As a result, water could enter the wiring harness…

    Recorded model years: 2020

  • 2022547 2022-09-29

    Transport Canada recall 2022547

    Issue: On certain vehicles, the 12 V battery (in the trunk) could move in a crash. As a result, the battery electrical connexions could detach. If this happens, the post-crash safety systems (like the emergency calling (eCall) system, electric seat adjustment, hazard warning lights, and automatic door unlocking) may not work. Safety Risk: Safety systems that don't work correctly could…

    Recorded model years: 2020

  • 2022397 2022-07-22

    Transport Canada recall 2022397

    Issue: On certain vehicles equipped with 4-wheel drive (4Matic), the transmission wiring harness might not be routed correctly. As a result, water could enter the wiring harness connector and cause a short circuit. Safety Risk: A short circuit can create the risk of a fire, even while the vehicle is parked and turned off. Corrective Actions: Mercedes-Benz will notify owners…

    Recorded model years: 2020

Showing 3 of 8 records held. The full set is available from the official source named above.

A further 28 records exist for the Mercedes-Benz CLS-Class where the source stated no model year. They are not counted above and appear on no year page.

Canadian campaigns are recorded separately from US campaigns and do not imply one another.

Consumer Complaints

NHTSA Complaint US

6 complaint records in the dataset for this vehicle and year.

By system

  • Electrical system4 (57.1%)Official recall records for this system: 19, covering model years 2012–2023.
  • Driver-assistance systems1 (14.3%)Official recall records for this system: 4, covering model years 2019–2023.
  • Engine1 (14.3%)Official recall records for this system: 2, covering model years 2015.
  • Tires & wheels1 (14.3%)

A single report can name several systems, so these figures overlap and must not be added together — their sum is larger than the report total above.

A further 228 complaint records exist for this vehicle where the source stated no model year. They are not counted above and appear on no year page.

These are owner-submitted allegations, not confirmed defects. Counts are record counts in the dataset. No exposure denominator exists, so no failure rate or reliability score can be derived from them.

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