2013 Chevrolet Impala — reported problems

What owners report: issue areas

Owner complaints are classified by the system they concern: 468 classifications in all. One complaint can concern several systems, so these add up to more than the number of complaints.

• Stability & traction control125 (26.7%)
• Brakes53 (11.3%)Official recall records for this system: 10, covering model years 2004–2019.
• Electrical system52 (11.1%)Official recall records for this system: 8, covering model years 2000–2014.
• Steering34 (7.3%)Official recall records for this system: 7, covering model years 2000–2014.
• Powertrain (transmission & drivetrain)33 (7.1%)Official recall records for this system: 2, covering model years 2014.
• Engine32 (6.8%)Official recall records for this system: 7, covering model years 2000–2004.

Other / uncategorized: 22 classifications (4.7%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

These are counts of records held by CarFaultIQ, not a failure rate. More records can simply mean more vehicles were sold or more owners reported. No vehicles-in-service figure exists in this data, so no reliability or risk score can be derived from it.

What the records are about, by source

Each source is kept separate: owner complaints, recalls, manufacturer communications and investigations are different kinds of record and are never added together. All model years.

• Owner complaints (20,505 records, model years 2000–2020) are most frequently classified under: electrical system, engine and steering.
• Safety recalls (119 records, model years 2000–2019) are most frequently classified under: air bags (restraint system), steering and electrical system.
• Transport Canada recalls (98 records, model years 2000–2019) are most frequently classified under: seat belts, air bags (restraint system) and brakes.
• Manufacturer communications (23,464 records, model years 2000–2020) are most frequently classified under: equipment & accessories, electrical system and engine.

"Most frequently classified under" reports how the records are filed by the source. It is not a finding about causes, and a record can be filed under more than one system. Read the individual records

Mileage reported when the issue occurred

• 222reports included a mileage
• 64,899average of those mileages

This is the mileage owners recorded at the time they reported, not an expected failure mileage and not a prediction for any individual vehicle. The lowest and highest figures on record are not shown: they are unverified odometer entries that include zeros and implausibly high readings, so they would not describe a real range. A median is not shown either, because the stored figures are group totals and a median cannot be recovered from them.

Evidence by model year

Records held per model year. Select a year to narrow this page to it.

1. 2000 1,212 records for 2000 1,212
2. 2001 1,213 records for 2001 1,213
3. 2002 1,256 records for 2002 1,256
4. 2003 1,185 records for 2003 1,185
5. 2004 1,578 records for 2004 1,578
6. 2005 1,167 records for 2005 1,167
7. 2006 1,333 records for 2006 1,333
8. 2007 1,568 records for 2007 1,568
9. 2008 1,817 records for 2008 1,817
10. 2009 1,898 records for 2009 1,898
11. 2010 1,635 records for 2010 1,635
12. 2011 1,746 records for 2011 1,746
13. 2012 1,735 records for 2012 1,735
14. 2013 1,810 records for 2013 1,810
15. 2014 2,683 records for 2014 2,683
16. 2015 1,962 records for 2015 1,962
17. 2016 1,401 records for 2016 1,401
18. 2017 1,223 records for 2017 1,223
19. 2018 939 records for 2018 939
20. 2019 659 records for 2019 659
21. 2020 566 records for 2020 566

Counts are not adjusted for how many vehicles were sold in each year, so a taller year is not necessarily a worse year.

Reports mentioning outcomes

• 16mention a crash
• 12mention an injury

These are counts of records whose report mentioned the outcome. They are not a severity rating and not a safety assessment of this vehicle.

Official records held

• Safety recalls NHTSA 1
• Manufacturer communications NHTSA 1,535
• Transport Canada recalls Transport Canada 2
• Owner complaints NHTSA 272

Explore the underlying evidence records

Diagnostic codes found in evidence for this vehicle

These codes appear by explicit identifier in official records matched to this exact model and year.

• P0008 in 5 records
• P0016 in 5 records
• P0017 in 5 records
• P0018 in 5 records
• P0019 in 5 records
• P0300 in 5 records
• P0442 in 5 records
• P00C6 in 4 records
• P06DE in 4 records
• P228C in 4 records
• P2635 in 3 records
• C0035 in 2 records

A code appearing in a record means the code was named in that document. It is not a diagnosis of this vehicle, not a fault this vehicle has, and not an indication of urgency. Diagnosis requires reading live data from the vehicle.