2020 Dodge Journey — reported problems

What owners report: issue areas

Owner complaints are classified by the system they concern: 89 classifications in all. One complaint can concern several systems, so these add up to more than the number of complaints.

• Electrical system19 (21.3%)Official recall records for this system: 12, covering model years 2009–2018.
• Driver-assistance systems15 (16.9%)Official recall records for this system: 2, covering model years 2018–2020.
• Engine9 (10.1%)Official recall records for this system: 13, covering model years 2011–2018.
• Lights5 (5.6%)Official recall records for this system: 2, covering model years 2017–2018.
• Brakes4 (4.5%)Official recall records for this system: 8, covering model years 2012–2018.
• Powertrain (transmission & drivetrain)3 (3.4%)Official recall records for this system: 9, covering model years 2009–2018.

Other / uncategorized: 19 classifications (21.3%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

These are counts of records held by CarFaultIQ, not a failure rate. More records can simply mean more vehicles were sold or more owners reported. No vehicles-in-service figure exists in this data, so no reliability or risk score can be derived from it.

What the records are about, by source

Each source is kept separate: owner complaints, recalls, manufacturer communications and investigations are different kinds of record and are never added together. All model years.

• Owner complaints (10,524 records, model years 2009–2020) are most frequently classified under: electrical system, engine and brakes.
• Safety recalls (78 records, model years 2009–2020) are most frequently classified under: electrical system, air bags (restraint system) and steering.
• Transport Canada recalls (81 records, model years 2009–2020) are most frequently classified under: engine, powertrain (transmission & drivetrain) and steering.
• Manufacturer communications (2,462 records, model years 2009–2020) are most frequently classified under: electrical system, equipment & accessories and powertrain (transmission & drivetrain).

"Most frequently classified under" reports how the records are filed by the source. It is not a finding about causes, and a record can be filed under more than one system. Read the individual records

Evidence by model year

Records held per model year. Select a year to narrow this page to it.

1. 2009 1,506 records for 2009 1,506
2. 2010 1,054 records for 2010 1,054
3. 2011 341 records for 2011 341
4. 2012 614 records for 2012 614
5. 2013 611 records for 2013 611
6. 2014 640 records for 2014 640
7. 2015 791 records for 2015 791
8. 2016 578 records for 2016 578
9. 2017 362 records for 2017 362
10. 2018 386 records for 2018 386
11. 2019 224 records for 2019 224
12. 2020 184 records for 2020 184

Counts are not adjusted for how many vehicles were sold in each year, so a taller year is not necessarily a worse year.

Reports mentioning outcomes

• 1mention a crash
• 1mention a fire
• 1mention an injury

These are counts of records whose report mentioned the outcome. They are not a severity rating and not a safety assessment of this vehicle.

Official records held

• Safety recalls NHTSA 1
• Manufacturer communications NHTSA 116
• Investigations NHTSA 2
• Transport Canada recalls Transport Canada 1
• Owner complaints NHTSA 64

Explore the underlying evidence records

Diagnostic codes found in evidence for this vehicle

These codes appear by explicit identifier in official records matched to this exact model and year.

• P0513 in 4 records
• P0299 in 1 record
• P0456 in 1 record

A code appearing in a record means the code was named in that document. It is not a diagnosis of this vehicle, not a fault this vehicle has, and not an indication of urgency. Diagnosis requires reading live data from the vehicle.