2004 Mercedes-Benz CL-Class — reported problems

What owners report: issue areas

Owner complaints are classified by the system they concern: 27 classifications in all. One complaint can concern several systems, so these add up to more than the number of complaints.

• Electrical system9 (33.3%)Official recall records for this system: 7, covering model years 2000–2008.
• Suspension5 (18.5%)Official recall records for this system: 2, covering model years 2000–2004.
• Lights3 (11.1%)Official recall records for this system: 2, covering model years 2000–2005.
• Air bags (restraint system)1 (3.7%)
• Brakes1 (3.7%)Official recall records for this system: 1, covering model years 2001–2004.
• Engine1 (3.7%)Official recall records for this system: 1, covering model years 2000–2004.

These are counts of records held by CarFaultIQ, not a failure rate. More records can simply mean more vehicles were sold or more owners reported. No vehicles-in-service figure exists in this data, so no reliability or risk score can be derived from it.

What the records are about, by source

Each source is kept separate: owner complaints, recalls, manufacturer communications and investigations are different kinds of record and are never added together. All model years.

• Owner complaints (274 records, model years 1999–2013) are most frequently classified under: suspension, electrical system and engine.
• Manufacturer communications (1,000 records, model years 1998–2014) are most frequently classified under: electrical system, engine and powertrain (transmission & drivetrain).

"Most frequently classified under" reports how the records are filed by the source. It is not a finding about causes, and a record can be filed under more than one system. Read the individual records

Evidence by model year

Records held per model year. Select a year to narrow this page to it.

1. 1998 1 records for 1998 1
2. 1999 14 records for 1999 14
3. 2000 49 records for 2000 49
4. 2001 81 records for 2001 81
5. 2002 97 records for 2002 97
6. 2003 58 records for 2003 58
7. 2004 83 records for 2004 83
8. 2005 64 records for 2005 64
9. 2006 63 records for 2006 63
10. 2007 76 records for 2007 76
11. 2008 69 records for 2008 69
12. 2009 53 records for 2009 53
13. 2010 78 records for 2010 78
14. 2011 70 records for 2011 70
15. 2012 66 records for 2012 66
16. 2013 59 records for 2013 59
17. 2014 57 records for 2014 57

Counts are not adjusted for how many vehicles were sold in each year, so a taller year is not necessarily a worse year.

Reports mentioning outcomes

• 2mention a crash
• 1mention a fire

These are counts of records whose report mentioned the outcome. They are not a severity rating and not a safety assessment of this vehicle.

Official records held

• Safety recalls NHTSA 5
• Manufacturer communications NHTSA 59
• Transport Canada recalls Transport Canada 5
• Owner complaints NHTSA 14

Explore the underlying evidence records