Toyota Prius Prime — reported problems

What owners report: issue areas

Owner complaints are classified by the system they concern: 330 classifications in all. One complaint can concern several systems, so these add up to more than the number of complaints.

• Electrical system48 (14.5%)Official recall records for this system: 8, covering model years 2017–2024.
• Visibility (glass, wipers, mirrors)38 (11.5%)Official recall records for this system: 3, covering model years 2023–2025.
• Driver-assistance systems26 (7.9%)Official recall records for this system: 1, covering model years 2023–2024.
• Powertrain (transmission & drivetrain)26 (7.9%)Official recall records for this system: 1, covering model years 2022.
• Tires & wheels26 (7.9%)
• Brakes24 (7.3%)Official recall records for this system: 3, covering model years 2019–2020.

Other / uncategorized: 26 classifications (7.9%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

These are counts of records held by CarFaultIQ, not a failure rate. More records can simply mean more vehicles were sold or more owners reported. No vehicles-in-service figure exists in this data, so no reliability or risk score can be derived from it.

What the records are about, by source

Each source is kept separate: owner complaints, recalls, manufacturer communications and investigations are different kinds of record and are never added together. All model years.

• Owner complaints (232 records, model years 2017–2024) are most frequently classified under: electrical system, visibility (glass, wipers, mirrors) and driver-assistance systems.
• Manufacturer communications (1,230 records, model years 2017–2025) are most frequently classified under: equipment & accessories, electrical system and body & structure.

"Most frequently classified under" reports how the records are filed by the source. It is not a finding about causes, and a record can be filed under more than one system. Read the individual records

Mileage reported when the issue occurred

• 114reports included a mileage
• 20,228average of those mileages

This is the mileage owners recorded at the time they reported, not an expected failure mileage and not a prediction for any individual vehicle. The lowest and highest figures on record are not shown: they are unverified odometer entries that include zeros and implausibly high readings, so they would not describe a real range. A median is not shown either, because the stored figures are group totals and a median cannot be recovered from them.

Evidence by model year

Records held per model year. Select a year to narrow this page to it.

1. 2017 153 records for 2017 153
2. 2018 115 records for 2018 115
3. 2019 127 records for 2019 127
4. 2020 142 records for 2020 142
5. 2021 133 records for 2021 133
6. 2022 136 records for 2022 136
7. 2023 102 records for 2023 102
8. 2024 114 records for 2024 114
9. 2025 23 records for 2025 23

Counts are not adjusted for how many vehicles were sold in each year, so a taller year is not necessarily a worse year.

Reports mentioning outcomes

• 44mention a crash
• 18mention an injury

These are counts of records whose report mentioned the outcome. They are not a severity rating and not a safety assessment of this vehicle.

Official records held

• Safety recalls NHTSA 17
• Manufacturer communications NHTSA 1,230
• Investigations NHTSA 7
• Transport Canada recalls Transport Canada 20
• Owner complaints NHTSA 232

Explore the underlying evidence records