Symptom
It will not charge at a public charger
The vehicle charges at home but fails to start or sustain a session at a public charge point. The fault can sit…
SeverityModerate
Symptoms
Symptom
The electric-only range has dropped noticeably
The vehicle covers noticeably less distance on a full charge than it once did. Some reduction is expected over time and in…
SeverityModerate
Symptom
Charging stops before the battery is full
An electric or plug-in hybrid vehicle ends a charging session before reaching the expected state of charge. The cause may be the…
SeverityModerate
Symptom
The fuel gauge reads inaccurately
The gauge sticks, jumps, reads full for too long, or drops to empty suddenly. The sending unit inside the tank is the…
SeverityLow
Symptom
The engine sputters when the fuel level is low
The engine hesitates, sputters or cuts briefly when the tank is near empty but runs normally when full. The fuel pump is…
SeverityModerate
Symptom
It is hard to start after refuelling
The engine cranks longer than usual, or runs roughly for a few seconds, specifically after filling the tank. That specific timing points…
SeverityLow
Symptom
The blower only works on the highest setting
The ventilation fan works on maximum but not on the lower speeds. This is a classic signature of the resistor that creates…
SeverityLow
Symptom
The windscreen fogs up and will not clear
The windscreen mists repeatedly and resists clearing even with the demister running. Persistent fogging means there is more moisture entering the cabin…
SeverityHigh
Symptom
Water on the passenger footwell carpet
The front passenger carpet is damp or wet with no obvious spill. On most vehicles this points at the air conditioning condensate…
SeverityModerate
Symptom
The air conditioning only cools when the car is moving
The air conditioning blows cold at road speed but warms up in traffic or at idle. That pattern points at heat rejection…
SeverityLow