Symptom
The tailgate or boot will not stay open
The tailgate, boot lid or bonnet drifts down or drops rather than holding in the open position. The gas struts that hold…
SeverityModerate
Symptoms
Symptom
The steering catches or feels notchy when turning
The steering does not turn smoothly — it catches, binds, or feels like it moves through detents rather than continuously. This is…
SeverityHigh
Symptom
The car sits lower on one corner
One corner of the vehicle visibly sits lower than the others on level ground. Ride height is set by the spring, so…
SeverityHigh
Symptom
A creaking or groaning noise over bumps
A creak, groan or squeak from the suspension as it compresses over bumps or during low-speed manoeuvres. This is usually a bushing…
SeverityModerate
Symptom
It wanders at motorway speed
The vehicle requires constant small steering corrections to hold a lane at speed, feeling vague or unsettled rather than pulling consistently in…
SeverityHigh
Symptom
The steering wheel is off-centre when driving straight
The vehicle tracks straight, but the steering wheel sits rotated rather than level. This is an alignment or steering-linkage geometry issue, not…
SeverityLow
Symptom
A driveline clunk when lifting off the throttle
A clunk from under the vehicle at the moment you lift off the accelerator or reapply it — the transition between driving…
SeverityModerate
Symptom
A vibration under acceleration that disappears when coasting
A vibration present only while power is applied, which smooths out the moment you lift off. Load-dependent vibration points at the driveline…
SeverityModerate
Symptom
A clunk when shifting into Drive or Reverse
A distinct clunk or thud as the transmission engages from Neutral or Park. A small amount of engagement noise is normal; a…
SeverityModerate
Symptom
It is stuck in one gear
An automatic transmission that stays in a single gear regardless of speed — often third — is usually in a protective failsafe…
SeverityHigh