2002 Mercury Mountaineer — reported problems

CarFaultIQ holds 629 evidence records for the 2002 Mercury Mountaineer, drawn from official sources and owner complaints.

What owners report: issue areas

Owner complaints are classified by the system they concern: 503 classifications in all. One complaint can concern several systems, so these add up to more than the number of complaints.

  • Powertrain (transmission & drivetrain)149 (29.6%)Official recall records for this system: 1, covering model years 2008.
  • Body & structure73 (14.5%)Official recall records for this system: 1, covering model years 1997.
  • Suspension42 (8.3%)Official recall records for this system: 1, covering model years 1997.
  • Visibility (glass, wipers, mirrors)33 (6.6%)Official recall records for this system: 3, covering model years 2002–2008.
  • Engine29 (5.8%)
  • Brakes27 (5.4%)Official recall records for this system: 1, covering model years 1999.

Other / uncategorized: 8 classifications (1.6%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

These are counts of records held by CarFaultIQ, not a failure rate. More records can simply mean more vehicles were sold or more owners reported. No vehicles-in-service figure exists in this data, so no reliability or risk score can be derived from it.

What the records are about, by source

Each source is kept separate: owner complaints, recalls, manufacturer communications and investigations are different kinds of record and are never added together. All model years.

  • Owner complaints (3,978 records, model years 1997–2010) are most frequently classified under: powertrain (transmission & drivetrain), tires & wheels and body & structure.
  • Manufacturer communications (2,729 records, model years 1997–2010) are most frequently classified under: powertrain (transmission & drivetrain), engine and electrical system.
  • Investigations (47 records, model years 1997–2010) are most frequently classified under: speed control & accelerator, electrical system and steering.

"Most frequently classified under" reports how the records are filed by the source. It is not a finding about causes, and a record can be filed under more than one system. Read the individual records

Mileage reported when the issue occurred

  • 262reports included a mileage
  • 80,881average of those mileages

This is the mileage owners recorded at the time they reported, not an expected failure mileage and not a prediction for any individual vehicle. The lowest and highest figures on record are not shown: they are unverified odometer entries that include zeros and implausibly high readings, so they would not describe a real range. A median is not shown either, because the stored figures are group totals and a median cannot be recovered from them.

Evidence by model year

Records held per model year. Select a year to narrow this page to it.

  1. 1997 633 records for 1997
  2. 1998 532 records for 1998
  3. 1999 504 records for 1999
  4. 2000 345 records for 2000
  5. 2001 130 records for 2001
  6. 2002 629 records for 2002
  7. 2003 275 records for 2003
  8. 2004 317 records for 2004
  9. 2005 133 records for 2005
  10. 2006 156 records for 2006
  11. 2007 105 records for 2007
  12. 2008 120 records for 2008
  13. 2009 23 records for 2009
  14. 2010 35 records for 2010

Counts are not adjusted for how many vehicles were sold in each year, so a taller year is not necessarily a worse year.

Reports mentioning outcomes

  • 17mention a crash
  • 7mention a fire
  • 38mention an injury

These are counts of records whose report mentioned the outcome. They are not a severity rating and not a safety assessment of this vehicle.

Official records held

  • Safety recalls NHTSA 4
  • Manufacturer communications NHTSA 247
  • Investigations NHTSA 5
  • Transport Canada recalls Transport Canada 1
  • Owner complaints NHTSA 372

Explore the underlying evidence records

Diagnostic codes found in evidence for this vehicle

These codes appear by explicit identifier in official records matched to this exact model and year.

A code appearing in a record means the code was named in that document. It is not a diagnosis of this vehicle, not a fault this vehicle has, and not an indication of urgency. Diagnosis requires reading live data from the vehicle.

Symptoms and warning lights in these systems

Where to go next