2013 Ford Flex

Documented records held locally from official US and Canadian sources. Each record shows its official identifier so it can be confirmed at the source; nothing here is a score or a prediction.

Vehicle coverage

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Choose a vehicle to see the official records held for it.

Coverage held for this vehicle

  • OFFICIAL ACTION 6 US Recalls
  • MANUFACTURER COMMUNICATION 71 Manufacturer Bulletins
  • INVESTIGATION 0 Investigations
  • CONSUMER REPORT 578 Consumer Complaints
  • CANADIAN RECALL 6 Canada Recalls

These are counts of distinct official records held locally. They are not combined into any score, and a record count is not a failure rate. A zero means no record is held here, not that none exists.

US Recalls

NHTSA Recall US

  • 20V072000 2020-02-10

    Recall 20V072000

    Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

    Recorded model years: 2013

  • 16V621000 2016-08-25

    Recall 16V621000

    Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

    Recorded model years: 2013

  • 15V812000 2015-12-02

    Recall 15V812000

    Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.

    Recorded model years: 2013

Showing 3 of 6 records held. The full set is available from the official source named above.

A further 14 records exist for the Ford Flex where the source stated no model year. They are not counted above and appear on no year page.

Campaign applicability can depend on build date, equipment and market, and a remedy may already have been completed. Confirm any campaign against the official record using the VIN.

Manufacturer Bulletins

NHTSA Manufacturer Communication US

  • 11029052 2026-02-24

    SSM 54601

    Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the…

    Recorded model years: 2013

  • 11008948 2024-10-10

    SSM 53040

    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

    Recorded model years: 2013

  • 10254138 2024-04-24

    SSM 52476

    All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using…

    Recorded model years: 2013

Showing 3 of 71 records held. The full set is available from the official source named above.

A further 166 records exist for the Ford Flex where the source stated no model year. They are not counted above and appear on no year page.

A manufacturer communication is service guidance issued to dealers. It is not a safety recall, and its existence does not mean this vehicle has the described condition.

Investigations

NHTSA Investigation US

No matching records were found in the currently integrated dataset. This does not mean none exist for this vehicle — always check the official source using the VIN.

See all model years Go to the Ford Flex page

A further 2 records exist for the Ford Flex where the source stated no model year. They are not counted above and appear on no year page.

An investigation records that a regulator reviewed a suspected defect. It is not itself a finding of defect and not a recall.

Canada Recalls

Transport Canada Recall CA

  • 2020051 2020-02-11

    Transport Canada recall 2020051

    Multiple source assertions are recorded for this identifier. Consult the official record for configuration-specific detail.

    Recorded model years: 2013

  • 2019281 2019-06-11

    Transport Canada recall 2019281

    Multiple source assertions are recorded for this identifier. Consult the official record for configuration-specific detail.

    Recorded model years: 2013

  • 2016411 2016-08-23

    Transport Canada recall 2016411

    Multiple source assertions are recorded for this identifier. Consult the official record for configuration-specific detail.

    Recorded model years: 2013

Showing 3 of 6 records held. The full set is available from the official source named above.

A further 12 records exist for the Ford Flex where the source stated no model year. They are not counted above and appear on no year page.

Canadian campaigns are recorded separately from US campaigns and do not imply one another.

Consumer Complaints

NHTSA Complaint US

578 complaint records in the dataset for this vehicle and year.

Outcomes stated in those reports

  • reports mentioning a crash 11
  • reports mentioning a fire 1
  • reported injuries 13

Outcomes as stated by the person who filed the report. They are not verified, not adjudicated, and carry no exposure denominator, so they cannot be turned into a rate.

By system

  • Electrical system200 (25.7%)Official recall records for this system: 1, covering model years 2019.
  • Steering150 (19.3%)Official recall records for this system: 3, covering model years 2011–2013.
  • Fuel system72 (9.3%)Official recall records for this system: 5, covering model years 2013–2015.
  • Body & structure70 (9.0%)Official recall records for this system: 3, covering model years 2016–2019.
  • Lights37 (4.8%)
  • Engine36 (4.6%)Official recall records for this system: 1, covering model years 2016–2017.
  • Stability & traction control24 (3.1%)
  • Doors, latches & locks21 (2.7%)

Other / uncategorized: 78 classifications (10.0%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

A single report can name several systems, so these figures overlap and must not be added together — their sum is larger than the report total above.

A further 1,906 complaint records exist for this vehicle where the source stated no model year. They are not counted above and appear on no year page.

These are owner-submitted allegations, not confirmed defects. Counts are record counts in the dataset. No exposure denominator exists, so no failure rate or reliability score can be derived from them.

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