2017 Ford Flex

Documented records held locally from official US and Canadian sources. Each record shows its official identifier so it can be confirmed at the source; nothing here is a score or a prediction.

Vehicle coverage

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Choose a vehicle to see the official records held for it.

Coverage held for this vehicle

  • OFFICIAL ACTION 4 US Recalls
  • MANUFACTURER COMMUNICATION 81 Manufacturer Bulletins
  • INVESTIGATION 1 Investigations
  • CONSUMER REPORT 42 Consumer Complaints
  • CANADIAN RECALL 5 Canada Recalls

These are counts of distinct official records held locally. They are not combined into any score, and a record count is not a failure rate. A zero means no record is held here, not that none exists.

US Recalls

NHTSA Recall US

  • 25V732000 2025-10-24

    Recall 25V732000

    Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

    Recorded model years: 2017

  • 25V695000 2025-10-13

    Recall 25V695000

    Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

    Recorded model years: 2017

  • 20V072000 2020-02-10

    Recall 20V072000

    Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

    Recorded model years: 2017

Showing 3 of 4 records held. The full set is available from the official source named above.

A further 14 records exist for the Ford Flex where the source stated no model year. They are not counted above and appear on no year page.

Campaign applicability can depend on build date, equipment and market, and a remedy may already have been completed. Confirm any campaign against the official record using the VIN.

Manufacturer Bulletins

NHTSA Manufacturer Communication US

  • 11035464 2026-07-02

    25E10-S1

    NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain Control Module (PCM) Reprogramming

    Recorded model years: 2017

  • 11029052 2026-02-24

    SSM 54601

    Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the…

    Recorded model years: 2017

  • 11025837 2025-11-26

    TSB 25-2570

    This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperative  Voice recognition concerns  Phone connection issues  Dropped phone connections  Applink related performance  Travel Link not present or…

    Recorded model years: 2017

Showing 3 of 81 records held. The full set is available from the official source named above.

A further 166 records exist for the Ford Flex where the source stated no model year. They are not counted above and appear on no year page.

A manufacturer communication is service guidance issued to dealers. It is not a safety recall, and its existence does not mean this vehicle has the described condition.

Investigations

NHTSA Investigation US

  • PE25007 2025-08-07

    B-Pillar Trim Detachment

    On August 7, 2025, the Office of Defects Investigation (ODI) opened PE25007 to investigate instances of B-pillar trim detachment in model year (MY) 2019 Ford Flex vehicles manufactured by Ford Motor Company. During the investigation, MY 2011-2018 Ford Flex vehicles were analyzed as peer vehicles, and subsequently incorporated into the subject population because they use B-pillar trim pieces that are…

    Recorded model years: 2017

A further 2 records exist for the Ford Flex where the source stated no model year. They are not counted above and appear on no year page.

An investigation records that a regulator reviewed a suspected defect. It is not itself a finding of defect and not a recall.

Canada Recalls

Transport Canada Recall CA

  • 2026328 2026-07-01

    Transport Canada recall 2026328

    Issue: On certain vehicles, the exterior B-pillar trims on the front and rear driver-side and passenger-side doors may not be properly attached. As a result, the trim(s) could loosen and separate from the vehicle. Note: This recall replaces Transport Canada recall no. 2025-588. Safety Risk: Trim that detaches from the vehicle could create a hazard for others and increase the…

    Recorded model years: 2017

  • 2025588 2025-10-24

    Transport Canada recall 2025588

    This recall was replaced by Transport Canada recall no. 2026-328. Issue: On certain vehicles, the exterior B-pillar trims on the driver and front passenger doors may not be properly attached. As a result, the trim(s) could loosen and separate from the vehicle. Safety Risk: Trim that detaches from the vehicle could create a hazard for others and increase the risk…

    Recorded model years: 2017

  • 2020051 2020-02-11

    Transport Canada recall 2020051

    Multiple source assertions are recorded for this identifier. Consult the official record for configuration-specific detail.

    Recorded model years: 2017

Showing 3 of 5 records held. The full set is available from the official source named above.

A further 12 records exist for the Ford Flex where the source stated no model year. They are not counted above and appear on no year page.

Canadian campaigns are recorded separately from US campaigns and do not imply one another.

Consumer Complaints

NHTSA Complaint US

42 complaint records in the dataset for this vehicle and year.

Outcomes stated in those reports

  • reports mentioning a crash 2
  • reported injuries 2

Outcomes as stated by the person who filed the report. They are not verified, not adjudicated, and carry no exposure denominator, so they cannot be turned into a rate.

By system

  • Suspension13 (23.2%)Official recall records for this system: 5, covering model years 2009–2018.
  • Driver-assistance systems7 (12.5%)Official recall records for this system: 2, covering model years 2015–2019.
  • Visibility (glass, wipers, mirrors)4 (7.1%)Official recall records for this system: 1, covering model years 2019.
  • Electrical system3 (5.4%)Official recall records for this system: 1, covering model years 2019.
  • Steering3 (5.4%)Official recall records for this system: 3, covering model years 2011–2013.
  • Body & structure3 (5.4%)Official recall records for this system: 3, covering model years 2016–2019.
  • Air bags (restraint system)2 (3.6%)Official recall records for this system: 1, covering model years 2009–2012.
  • Powertrain (transmission & drivetrain)2 (3.6%)Official recall records for this system: 7, covering model years 2013–2017.

Other / uncategorized: 13 classifications (23.2%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.

A single report can name several systems, so these figures overlap and must not be added together — their sum is larger than the report total above.

A further 1,906 complaint records exist for this vehicle where the source stated no model year. They are not counted above and appear on no year page.

These are owner-submitted allegations, not confirmed defects. Counts are record counts in the dataset. No exposure denominator exists, so no failure rate or reliability score can be derived from them.

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