2020 Mazda CX-9
Documented records held locally from official US and Canadian sources. Each record shows its official identifier so it can be confirmed at the source; nothing here is a score or a prediction.
Vehicle coverage
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Coverage held for this vehicle
- OFFICIAL ACTION 1 US Recalls
- MANUFACTURER COMMUNICATION 326 Manufacturer Bulletins
- INVESTIGATION 0 Investigations
- CONSUMER REPORT 19 Consumer Complaints
- CANADIAN RECALL 1 Canada Recalls
These are counts of distinct official records held locally. They are not combined into any score, and a record count is not a failure rate. A zero means no record is held here, not that none exists.
US Recalls
NHTSA Recall US
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21V750000 2021-09-27
Recall 21V750000
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Recorded model years: 2020
A further 14 records exist for the Mazda CX-9 where the source stated no model year. They are not counted above and appear on no year page.
Campaign applicability can depend on build date, equipment and market, and a remedy may already have been completed. Confirm any campaign against the official record using the VIN.
Manufacturer Bulletins
NHTSA Manufacturer Communication US
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11034447 2026-06-19
SA-041-26
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the…
Recorded model years: 2020
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11034436 2026-06-18
09-019-26
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-012/21 12/13/21, 06/10/21 and 04/27/21 DESCRIPTION Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. 1. The door lock/unlock operation will not work using the door lock/release touch sensor. 2. The engine will not…
Recorded model years: 2020
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11034439 2026-06-17
SA-027-26a
This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and…
Recorded model years: 2020
Showing 3 of 326 records held. The full set is available from the official source named above.
A further 1,197 records exist for the Mazda CX-9 where the source stated no model year. They are not counted above and appear on no year page.
A manufacturer communication is service guidance issued to dealers. It is not a safety recall, and its existence does not mean this vehicle has the described condition.
Investigations
NHTSA Investigation US
No matching records were found in the currently integrated dataset. This does not mean none exist for this vehicle — always check the official source using the VIN.
See all model years Go to the Mazda CX-9 page
A further 4 records exist for the Mazda CX-9 where the source stated no model year. They are not counted above and appear on no year page.
An investigation records that a regulator reviewed a suspected defect. It is not itself a finding of defect and not a recall.
Canada Recalls
Transport Canada Recall CA
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2021591 2021-09-24
Transport Canada recall 2021591
Issue: On certain vehicles, the forward/backward slide mechanism for the left side of the second-row seat may allow the seat to slide forward in a crash. Note: This recall only affects vehicles equipped with a 60/40 split bench type second-row seat. Safety Risk: A seat that moves in a crash could create an increased risk of injury. Corrective Actions: Mazda…
Recorded model years: 2020
A further 10 records exist for the Mazda CX-9 where the source stated no model year. They are not counted above and appear on no year page.
Canadian campaigns are recorded separately from US campaigns and do not imply one another.
Consumer Complaints
NHTSA Complaint US
19 complaint records in the dataset for this vehicle and year.
Outcomes stated in those reports
- reports mentioning a crash 1
- reported injuries 1
Outcomes as stated by the person who filed the report. They are not verified, not adjudicated, and carry no exposure denominator, so they cannot be turned into a rate.
By system
- Engine5 (19.2%)
- Electrical system4 (15.4%)Official recall records for this system: 2, covering model years 2007–2018.
- Driver-assistance systems3 (11.5%)
- Fuel system3 (11.5%)Official recall records for this system: 3, covering model years 2018–2019.
- Brakes2 (7.7%)
- Powertrain (transmission & drivetrain)2 (7.7%)
- Air bags (restraint system)1 (3.8%)Official recall records for this system: 9, covering model years 2007–2018.
- Body & structure1 (3.8%)
Other / uncategorized: 3 classifications (11.5%) were not assigned to a specific system by the source. They are counted but not treated as an issue area.
A single report can name several systems, so these figures overlap and must not be added together — their sum is larger than the report total above.
A further 1,482 complaint records exist for this vehicle where the source stated no model year. They are not counted above and appear on no year page.
These are owner-submitted allegations, not confirmed defects. Counts are record counts in the dataset. No exposure denominator exists, so no failure rate or reliability score can be derived from them.